You can review our owners handbook and business details here (you may need to copy and paste the link): cdrepropertymanagement.com/cdre-property-management-owners-handbook
Investors have mixed reviews working with property managers, as landlords ourselves we understand this.
Most property managers entered the management business by accident because, they had a client who thought just because their agent had a real estate license that means they are compentent to manage a rental, which is FAR from reality.
What makes Clear Direction Real Estate different?
Chris & Heidi started our company, then brought on Kim who has over 45 years of industry experience. Our team has the experience, skills and care to manage your property, whether you own one property, or multiple properties. We manage with the goals of, perserving the property, protecting income and fostering relationships with tenants and landlords for an enjoyable experience. We strive for great tenants, who take care of your property, pay on time, and stay for several years.
What sets us apart?
• We pride ourselves on transparency, service, industry experience, and knowledge. We have a unique office culture with unbeatable customer service, communication, and work ethic.
• We manage your investment like it’s one of our own, where attracting and retaining tenants that take care of the property and pay on time are paramount. Finding the grace between tenants and landlords which aims to keep your costs reasonable and retain good tenants.
• Time is of the essence when your unit is vacant, so we offer rental showings 7 days a week to minimize your vacancies.
• Quick make-ready process to get your new tenant in as soon as possible.
• Superior Tenant Screening. We screen each applicant to reduce your risks, and then review high level findings with you, if desired.
• Superior inspection process. This ensures all parties are on the same page at move in, and move out, reducing unnecessary friction later.
• You receive copies of all maintenance invoices with no mark up...Depending on your selected plan.
• You will have the most qualified residential property management in the United States working for you and our services are tax-deductible, to offset your rental income. Our People Make the Difference We believe that the key to our success is in the personal relationships that we have developed with our clients and tenants. It is our intention to get to know your goals, needs and motivation with your investment. We want you to be involved as much or as little as you desire in management decisions. To us, property management is much more than just managing properties. We strive to not only meet, but to exceed your expectations.
Proactive Management Style
In general, most of us do not like to spend money until we must; however, the key to retaining the value of your residential asset is keeping the property in top condition with the best tenants. We manage in a proactive style. As properties age, repairs are to be expected. The key is controlling the timing of them. We can help you plan a maintenance program suited to your individual property, and assist you in working out a budget to meet those plans so that you can be prepared when replacements are needed at the very worst times. When you plan to spend money on your home you are in control and, with the exception of an emergency or small general maintenance items, we don’t spend your money without us being on the same page. Our goal is to keep you informed about the condition of the property, so you may make the best decisions possible. We save you time, money, and aggravation.
Quick over view of managment:
Property Marketing:
Clear Direction Real Estate has a strong marketing and screening program to attract quality prospective tenants. We implement all current available resources to secure qualified tenants for our owners as quickly as possible. Below are some of the following resources we utilize:
Tenant Screening:
Clear Direction Real Estate has a thorough screening process that starts at the first reach out. We begin interviewing before we set up showings. This helps prevent unqualified people from entering the proeprty to start with. When they fill out an offical application, this also give us the opportunity to compare their casual answers against their offical application answers to ensure accurate infomation.
Digital backgound screening:
Screening Varification:
Animal Screening:
We use a third party animal screen service to screen for the following:
Lease and Lease Execution:
Upon acceptance of the tenant we require tenants to sign the lease and pay the deposit within 24 hours to take the property off the market. We use the Texas Association of Realtors Residential Lease which are continuously updated to stay current with the changes in local and state laws. Tenant responsibilities are clearly defined, giving us the ability to enforce lease requirements.
Collection & Distribution of Rents:
Our collection and distribution of rents is a vital part of our service to you. We pride ourselves on getting rent checks out to our Owners between the 6th & 12th each month (holidays may cause a minimal delay).
Maintenance & Inspections:
Clear Direction Real Estate generally hold normal office hours; however, is on call 24 hours a day, 7 days a week for tenant emergencies. All maintenance emergencies are handled quickly and in a cost efficient manner. We ask that all maintenance requests be made on the portal for tracking and documention purposes. Depending on the selected plan, Clear Direction Real Estate does NOT mark up invoices, saving you 7%-15% on each repair.
We do drive by inspections of the properties on a regular basis to ensure tenants are complying with the rental agreement, in addition to implementing the most in-depth move in & move out inspections in DFW! Our move in & move out inspectons come with hundresds, if not thousands of pictures & videos (unit size dependent) coupled with a room by room report.
Management Fees:
We are a full service management company & Real Estate brokerage. Due to our success over the years, we have developed services to better meet the needs of landlords and tenants at a very competive rate. We handle the lease preparation, execution, & renewals. We offer 3 competitive plans to serve your managment needs.
A Full Service Property Management Firm:
Property Management
Asset Management