The Wilson Agency

The Wilson Agency a property management and real estate company located in downtown Johnson City, Tennessee, and we currently manage more than 400 doors including residential, commercial, vacation rentals, and association management across Northeast Tennessee - and now Western North Carolina. To us, home is more than just a roof over one's head; it is the source of security, comfort, love, warmth, and new beginnings. We take pride in helping people in our community find what home means to them while helping our owners succeed in the ever-changing rental market.

Founded in 2000, we bring more than 20 years of experience to the table and have established a diverse team with advanced skills in technology, marketing, maintenance, accounting, and communication that sets us apart from others. With this goal comes our vision to be leaders in property management for the Northeast Tennessee and surrounding regions by being more than just property managers - we're like family.

We take pride in our full-service property management approach. Here’s how we take care of our tenants, owners, and properties:

Tenant Care

We know that happy tenants make for happy homes, which is why we prioritize tenant care above all else. From the moment they move in, we offer a warm welcome and provide them with all the necessary information and resources to make their living experience easy and enjoyable. Our Resident Center portal allows tenants to pay rent online and communicate with us at any time.

• Online application, electronic lease signing, secure online portal
• Option to have rent reported to credit bureaus and purchase renter’s insurance
• Convenient online payments and autopay features
• No hidden move-in fees
• Multiple available communication channels
• Lease renewal reminders

Owner Care

We understand the importance of protecting your investment and maximizing your returns. That's why we offer comprehensive services to our owners, including:

• Accounting services, monthly financial reports, budget planning, tax preparation
• Owner portals to Buildium, Property Meld, and Guesty
• Dedicated property management team
• Revenue strategy planning
• Timely rent collection and direct deposit options
• Eviction management and debt collection
• Simple and competitive commission fee structure

Property Care

Our team consists of skilled professionals who understand the importance of maintaining and improving properties. We conduct thorough inspections, provide regular maintenance services, and handle repairs in a timely manner to ensure that our owners' properties are well-maintained and tenants are happy.

• Credit, background, and income verification screening
• Preventative maintenance schedules
• Regular property inspections to identify maintenance needs or lease violations
• In-house maintenance and trusted network of contractors
• Efficient maintenance coordination through Property Meld