M&M Property Services & Management

Hello Rental Home Owner,

This is Bruce Mills here, owner of M&M Property Management Company (the recently ranked #1 Residential Property Management Company in the Sacramento Region)—I say this because we are very proud of our accomplishment. Also, as you continue to “vet” and “review” the different Property Management Companies, you will notice we all say the same things—the reason is because we all “do” the same things (“rent your property fast,” “complete fix and repairs quickly,” “collect rental payments on time,” and so on....). EXCEPT, we at M&M do the Property Management activities just a little bit better because of our unique and proven systems (SPOC), and our hard work with our “execution” of these action items. 

What you should really be asking are some recommended questions by the California Department of Real Estate. Here are a couple their questions (and my answers for you):

1. Check the property manager's license with the Department of Real Estate, which must be valid and active to collect rent and manage your property. M&M Corporate DRE #01100901, and all our Property Managers have current and active DRE Licenses.

2. Ask the property manager for professional affiliations or certificates with property management organizations on their website. Sacramento Association of Realtors (SAR), California Association of Realtors (CAR), National Association of Realtors (NAR), California Apartment Association (CAA), and Better Business Bureau (BBB)---which gives us an “A” rating.

3. Ask how many properties are being managed and by how many employees. Make sure the answer is reasonable -  M&M Property Management currently manages 1,800 properties which equals about 2,200 doors. Sacramento Business Journal ranked M&M as #1 in the Sacramento Valley area in the category of single-family homes, duplexes and small units. M&M has 23 property managers who manage approximately 100 doors each. Each manager is your Single Point Of Contact (SPOC)- no departments; one person handles all the questions from tenants/owners and does the showing, move-ins, move --outs, deposit itemizations and returns,repair request etc. M&M does not have a maintenance department which eliminates the possibility of a “conflict of interest” with owners thinking we might be doing unnecessary work.

4. Get information on how tenants are screened, to include employment, prior rental and eviction’s history. At M&M we have labeled these very important 3 items the “TENANT TRIFECTA.” Tenant-Guarantors (TG) does our verifications, current and past rental history, verifying the income with the pay stubs we receive from the prospective tenant and their employers. TG even vets the tenant‘s current landlord to verify if they are the real landlords and not a straw person.

5. See how many tenants have been evicted in the last year. This can help you find out if tenants are being screened. Out of 2,200 plus doors we managed last year, we had 13 evictions and that comes to .006%--40-years of experience by your management team pays off.

There are at least a dozen more questions you should be asking as you evaluate your possible property management companies. We can discuss all of these questions, and in the end you will become much more comfortable in making this important “partnering” decision.

Remember, our agreement is 90-day "no-risk" opportunity to give us a try! We are celebrating being selected #1 and combining that with our 40th Anniversary as a company, and thus as our gift to you, we will not charge you a “management fee” for the first 3 months. In addition, if we fail your expectations, you can cancel the management agreement--no long term agreements at M&M Property Management Company.